FAQs
3T Bikes
What types of bikes does 3T offer?
3T specialises in high-performance road, gravel, and triathlon/TT bikes, plus a full range of carbon and alloy components — handlebars, stems, seatposts and wheels. The range balances lightweight construction, aerodynamic design and comfortable geometry to suit all riding styles.
Are 3T bikes available in different frame materials?
Most 3T frames use advanced carbon fibre, with select entry-level models available in alloy. All frames are engineered in Italy and tested to meet or exceed international safety standards.
Can I get a custom build or size adjustment for my 3T bike?
Yes — we offer custom build options for most 3T models with a wide choice of components. Sizing is available across the full range, and our team can help you select the right fit or arrange professional fitting services.
What warranty applies to 3T bikes?
3T provides a lifetime warranty for the original owner on carbon frames and forks, plus a 2‑year warranty on all components. Terms and conditions apply — see our warranty page for full details.
Limar Helmets & Eyewear
What safety standards do Limar helmets meet?
All Limar helmets meet or exceed Australian/New Zealand (AS/NZS), European (CE) and US safety standards — including AS/NZS 2063, the standard recognised for use under New Zealand’s helmet regulations. Many models also feature MIPS impact protection technology for added defence against rotational forces.
Are Limar helmets suitable for all riding disciplines?
Yes — Limar designs helmets specifically for road cycling, mountain biking, gravel riding, commuting and youth riders. You’ll find aerodynamic lightweight options, well‑ventilated designs and maximum‑coverage styles.
What lens options are available for Limar eyewear?
Limar eyewear comes with clear, tinted, photochromic and polarised lenses. Most models offer interchangeable lenses, with scratch‑resistant, anti‑fog and UV400 protection as standard.
Can I replace parts like straps or pads on my Limar helmet?
Yes — replacement pads, retention systems and straps are available for most current Limar helmet models. Contact us to check availability for your product.
Crono Shoes
What cycling disciplines are Crono shoes designed for?
Crono produces premium shoes for road cycling, triathlon, indoor training and mountain biking. Each range is engineered with specific stiffness, fit and closure features to suit the style.
How do I choose the right size Crono shoe?
Crono shoes generally run true to standard EU sizing. Measure your foot length and width and check our detailed size guide online. In‑store fitting assistance is also available at our showroom.
What closure systems do Crono shoes use?
Most models use precision Boa® dial systems for micro‑adjustable fit, with some combining Velcro straps or traditional laces. All systems are designed for easy adjustment even while riding.
Are replacement parts like insoles or cleat bolts available?
Yes — we stock replacement insoles, cleat bolts, laces and spare parts for all current Crono shoe models.
Bioracer Cycling Apparel
What types of apparel does Bioracer make?
Bioracer specialises in premium cycling clothing — jerseys, bib shorts, tights, jackets, base layers, gloves and accessories for men, women and youth — plus custom team kits for clubs and events.
Is Bioracer apparel suitable for New Zealand weather?
Yes — the range includes lightweight breathable options for warm conditions, thermal/windproof pieces for cooler rides, and fully waterproof gear for wet weather. All fabrics are treated for moisture management and odour control.
Can I order custom Bioracer kits for my club or team?
Absolutely — we manage full custom orders including design help, sizing consultations and bulk pricing. Turnaround times vary by order size and customisation level — contact us for a quote.
How should I care for my Bioracer clothing?
Wash on a gentle cold cycle using mild detergent only. Avoid fabric softeners and bleach. Line dry out of direct sunlight — never tumble dry or iron heat‑sensitive panels.
AGU Bike Bags
What types of bike bags does AGU offer?
AGU produces saddle bags, handlebar bags, frame bags, panniers, backpacks, travel cases and wheel bags — suitable for road, gravel, MTB and daily commuting.
Are AGU bags waterproof?
Many feature fully waterproof construction and sealed zippers; others are water‑resistant with durable coatings. Product specs clearly show the level of water protection so you can choose what suits your needs.
Will AGU bags fit my bike?
Most have universal mounting systems compatible with standard frames, seat posts and handlebars. We also stock models for compact frames or non‑standard setups — ask our team if you need help checking fit.
What is the warranty period for AGU products?
AGU provides a 2‑year warranty on all bags and accessories against manufacturing defects.
Challenge Tyres & Tools
What types of tyres does Challenge produce?
Challenge is renowned for high‑performance road, gravel and cyclocross tyres — with a wide selection of widths, tread patterns and casings, including handmade professional‑grade models and durable everyday versions.
Are Challenge tyres compatible with tubeless setups?
Yes — many are available in tubeless‑ready or complete tubeless versions, with some models also usable with inner tubes. Check product descriptions for full compatibility details.
What tools and accessories do you stock from Challenge?
Alongside tyres we supply Challenge tyre levers, puncture repair kits, valve extensions, sealant and maintenance tools designed for use with all tyre types.
How long do Challenge tyres typically last?
Lifespan varies greatly by model, riding style, road conditions and pressure used. Handmade lightweight race tyres prioritise speed and grip; endurance‑focused models offer much longer wear life.
General Questions
Can I order products online and pick them up in store?
Yes — all listed brands and products are available for online order with Click & Collect from our Auckland showroom, or delivery New Zealand‑wide. Orders placed by 2pm can usually be collected same‑day (subject to stock availability).
What are your delivery options within New Zealand?
We use NZ Post Couriers, NZ Couriers and Mainfreight for nationwide delivery. Standard delivery is typically 3–5 working days, with extra time for rural addresses. Delivery costs apply per order — see our shipping page for rates.
Do you offer price matching or seasonal promotions?
We regularly run special offers across all brands. Contact us or sign up to our newsletter to hear about upcoming sales and exclusive deals.
How do I make a warranty claim?
Contact us with your order number, product details and a clear description of the issue. We’ll guide you through the process and liaise directly with the brand on your behalf — your rights under the Consumer Guarantees Act 1993 apply alongside manufacturer warranties.
What is your returns policy?
For change‑of‑mind returns, items must be unused, in original condition with tags attached, and returned within 14 days of delivery for an exchange, store credit or replacement (not cash refund). Faulty or non‑conforming goods are covered by your statutory rights under New Zealand consumer law — contact us promptly so we can assist.
Shipping Information
All items are subject to supplier availability as stock levels change daily. We will aim to have your order delivered as quickly as possible. For all standard deliveries within NZ we use NZ Post Couriers, PBT & NZ Couriers.
Orders received for next day delivery are required to be processed by 2pm daily. Orders on Friday’s after 2pm till midnight Sunday will be processed Monday morning.
Click & Pay Orders made by 2pm are subject to supplier availability after 2pm the following day. (You will receive a call or email to confirm we have your items for collection first).
| Click & Pay | EURO CYCLING is an Online & Retail Store |
| National Delivery |
All orders = Freight Applies |
| Click & Pay |
Click and Pay Online. Please note all stock is subject to supplier availability, in the event your item is unavailable then a full refund will be given. You will receive an email or phone call to notify you accordingly. |
| Delivery Times |
Delivery is usually 3-5 working days. Please allow 1-2 days longer if you’re located in a rural area. |
NOTE: These are just guidelines as supplier stocks change daily and we cannot guarantee availability, bicycles and/or special requests may take longer depending on requirements or custom parts ordered.
No shipping to PO Boxes.
Call us on 09-5290067 if you any special requirements regarding your deliveries.
